Betting is for enjoyment, not stress. Here's everything PKPO offers to help you play with awareness and stay in control.
Tools PKPO offers to help you stay in control of your play
Set your own daily, weekly, or monthly deposit cap. Once the limit is in place, no deposits beyond that amount are allowed, and any request to raise the limit requires a 72-hour waiting period.
Decide in advance how many hours you want to play in a single session. You'll be logged out automatically when that time is up. Longer sessions mean greater risk — this limit is there to protect you.
Temporarily suspend your account for 1 to 30 days. You won't be able to log in during this time. If you need to clear your head and come back fresh, a cooldown is the most effective way to do it.
Permanently close your account for a minimum of 6 months. Reactivation is not possible during this period. If you feel your gambling is getting out of control, this is the right step to take.
Every 30, 60, or 90 minutes, a popup will show you how long you've been playing and how much you've spent in total. For many players, that reminder alone is enough to stay mindful.
Set a cap on how much you're willing to lose over a given period. Once you hit that limit, no further bets can be placed. This tool significantly reduces the risk of running up large, sustained losses in a single stretch.
You can activate security settings on your account in just a few simple steps
Log in to your PKPO account and click the profile icon in the top right corner.
Go to "Account Settings" or the "Security" section from the menu. All responsible gaming options are available there.
Choose from deposit limit, session time, loss limit, or cooldown — whichever fits your needs — and enter the amount or duration.
Verify with an OTP. The limit takes effect immediately. To decrease it, the change is instant; to increase it, a 72-hour waiting period applies.
If you're experiencing any issues or would like to activate self-exclusion, let us know via live chat — our team will assist you right away.
If you answered "Yes" to most of these questions, it's time to seek help
Do you feel the urge to bet more in order to chase losses?
Are you borrowing money from family or friends to fund your betting?
Feeling like you can't stop, even when you want to?
Are you hiding how much you gamble from the people around you?
Are you prioritising betting over work, studies, or relationships?
Is betting disrupting your sleep, meals, or daily routine?
If any of these signs apply to you, reach out directly via PKPO's live chat. Our trained support team will help you activate self-exclusion and point you toward the right resources.
Ask yourself these questions — and answer honestly
Are you betting within your means — that is, at a level where losing wouldn't affect your day-to-day life?
Have you set a budget in advance and are you sticking to it?
Is betting purely a source of fun for you, or are you using it to escape stress or frustration?
Can you accept a loss and move on, or do you keep playing in pursuit of a win?
If your family or close friends knew you were betting, would they be worried?
How each tool works and when to use it
Set a maximum daily, weekly, or monthly deposit amount. Decreasing your limit takes effect immediately; increasing it is subject to a 72-hour cooling-off period.
Takes effect immediatelyDefine the maximum net loss you'll accept within a set time period. Once that threshold is reached, betting stops automatically.
Takes effect immediatelySet a time limit for how long you play in one sitting. Once the time is up, you'll be logged out automatically and login will be blocked for the next 24 hours.
Takes effect immediatelyPause your account for anywhere between 1 and 30 days. During this period, logging in is not possible. Your account reactivates automatically once the period ends.
1–30 DaysClose your account for a minimum of 6 months or permanently. Any attempt to open a new account during the exclusion period will also be blocked.
Minimum 6 monthsEvery 30 minutes to 2 hours, you'll see a summary of your session time and spending. The choice to continue or stop is entirely yours.
30 min – 2 hrsOnline betting in Bangladesh gets plenty of attention, but responsible gaming rarely does — yet it's the most important part. PKPO believes a good platform's responsibility goes beyond offering competitive odds or fast withdrawals; helping members play in a healthy, informed way matters just as much.
Responsible gambling isn't just about playing less. It's about playing with awareness — knowing how much you're spending, how long you've been at it, and what headspace you're in when you play. Betting is entertainment, just like going to the cinema or eating out. It deserves a budget, and it's best enjoyed within one.
One of the most common mistakes bettors make is chasing losses — placing bet after bet trying to win back money they've already lost. Once you're caught in that cycle, it's hard to break free. PKPO's loss limit tool exists precisely for this reason: when you can no longer bet beyond a set amount, the cycle stops. That's not a sign of weakness — it's a sign of awareness.
Many PKPO members find the Reality Check feature annoying at first. A pop-up appears mid-session saying something like "You've been playing for 2 hours and have spent ৳3,500 this session" — which can feel uncomfortable to read. But that discomfort is exactly the point. Many members have said that seeing this reminder was what made them decide to stop, when they might otherwise have kept going much longer.
A quick note on cooldown periods: many people assume they're only for serious problems. In reality, you can use one for any reason at all — exam season, Ramadan, a demanding family commitment — whenever you feel like stepping back for a while. It's kept simple and accessible because PKPO wants you to stay in control of your own life.
Self-exclusion is the most decisive step you can take — and choosing to ask for it is a real sign of strength. At PKPO, self-exclusion requests are acted on immediately, no questions asked, no delays. Any attempt to open a new account under the same identity during the exclusion period will be blocked automatically. There are no exceptions to this policy.
If a family member is concerned that someone close to them may be developing a problem with gambling, they can contact PKPO's support team directly. Sharing details about the person's situation will allow our team to advise on appropriate next steps. Full confidentiality is guaranteed.
PKPO takes age verification extremely seriously. No account is issued to anyone under 18, and there are no exceptions to this verification process. If there is any suspicion that someone has registered using a false age, that account is investigated immediately and appropriate action is taken. Keeping underage users away from gaming is one of PKPO's foremost responsibilities.
PKPO doesn't treat responsible gaming as just a compliance checkbox — it's a core value reflected in every decision the platform makes. We want every member to walk away from their PKPO experience feeling good about it, not regretful.
PKPO's Commitment
PKPO does not serve anyone under 18. Betting is for entertainment — not a source of income or a way to solve financial problems. If you ever need help, we're always here.
support@pkpo.best – 24/7 SupportEverything you want to know about responsible gaming and account security
Learn the responsible gaming guidelines and open your account today. Start your PKPO betting journey on a foundation of awareness.